Shipping times vary depending on the complexity of the item/my availability – usually between 3 and 5 days. Contact me if I should know your deadline. I offer a rush service as an Extra for next day delivery if I have space in my diary. Please contact me prior to purchasing to check my availability.
* I offer free shipping worldwide on most items, but for a few heavier items shipped outside the UK there is a £5 charge to cover costs. This will be shown at checkout.
I gladly accept exchanges and cancellations (for non-custom items)
Contact me within: 5 days of delivery
Return items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase (I sometimes ship items quickly)
Because of the nature of custom or personalised orders unless they arrive damaged or defective, I can’t accept returns for them.